VitalNote Support

Nursing clinical reference & study toolkit

Contact us

Questions, feedback, or technical issues? Send us an email and we will get back to you as soon as possible.

Email support

Typical response within 2–3 business days. Include your iOS version and device model when reporting a problem.

App version 1.1.0

Frequently asked questions

Is VitalNote a medical device or EHR?

No. VitalNote is an educational clinical reference for nursing students and licensed nurses. It does not diagnose, treat, or connect to hospital records.

Do I need an account?

No account is required. Your notes, trackers, and study progress are stored locally on your device.

Can I use VitalNote with patient identifiers?

Do not enter identifiable patient information unless your facility policies allow it. VitalNote is designed for reference and learning, not as a HIPAA-covered record system.

How do I report a bug or request a feature?

Email us with your device model, iOS version, and a short description of the issue. Screenshots are helpful.

Does VitalNote work offline?

Yes. Core tools, references, and study content work without an internet connection after install.

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